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Returns & Exchanges
At Mint & Lily, we want you to love every piece of jewelry you receive. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
2
Prepare Your Package
Place the items in their original packaging and include the packing slip to ensure your return is processed correctly.
3
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.
4
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number until your refund or exchange is confirmed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing